Privacidade
Privacy Policy
Last updated: September 19, 2026
About HISATORX
HISATORX is a U.S.-registered brand of 平井虎有限公司, a Hong Kong company. Our factory is located in Shandong Province, China, and we have offices in Osaka and Toyama, Japan.
This policy explains how personal information is handled through https://hisatorx.jp. For privacy-related questions, please contact kandaken077@gmail.com.
Information We Collect
When you contact us, create an account, or place an order, we collect information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, and customer support messages.
Our website and service providers may also process technical information, such as your IP address, browser and device information, and activity on the website, to operate and protect our services.
How We Use Your Information
We use personal information to:
- Respond to inquiries and provide customer support.
- Process orders and payments.
- Arrange shipping and delivery.
- Handle returns and warranty requests.
- Maintain customer accounts.
- Detect fraud and prevent abuse.
- Meet applicable legal and recordkeeping requirements.
Payments and Transactions
Payments are processed through PayPal when you select this payment method. Information necessary to complete your transaction is shared with PayPal, and we receive payment status and transaction details needed to manage your order.
The seller and payment recipient for purchases through this website is 神田（济宁）智能制造有限公司. This company’s name may appear on payment or transaction records.
Please review the PayPal Privacy Statement for details about PayPal’s handling of personal information.
Service Providers and Delivery Partners
We share personal information as necessary with service providers supporting website hosting, email delivery, payment processing, security, and order fulfillment.
Warehouse and delivery partners receive the information needed to prepare and deliver your order, such as your name, delivery address, and contact details.
Cookies and Website Security
Our website uses cookies and similar technologies to support shopping carts, login sessions, and security. Blocking cookies may prevent some website features from working.
We use Google reCAPTCHA to help detect automated activity and prevent abuse. This service may process technical and interaction information, including IP addresses, browser and device information, and activity on protected pages.
International Processing
Because our business and service providers operate across countries, your personal information may be processed outside your country of residence, including in Hong Kong, mainland China, Japan, and the United States, depending on the service involved.
How Long We Retain Information
We retain personal information for as long as needed to provide our services, manage orders, handle returns and warranty requests, resolve disputes, and meet applicable legal and accounting requirements.
Retention periods depend on the type of information and the purpose for which it is processed.
Your Privacy Requests
You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before processing a request.
Certain information may need to be retained to meet legal obligations or resolve outstanding transactions. The rights available to you depend on applicable law.
Changes to This Policy
We may update this policy to reflect changes to our website, services, or information-handling practices. Updates will be posted on this page with a revised date.
Contact Us
For questions about this policy or requests concerning your personal information, please email: